Shipping policy

Shipping & Delivery Policy

1. Order Processing & Fulfillment
Our goal is to process every order quickly and efficiently to provide you with the best shopping experience. Therefore, we have established the following guidelines:
• Orders received before 1:00 PM are processed and shipped on the same business day.
• Orders received after 1:00 PM will be processed and shipped on the following business day.
• The maximum processing time from order confirmation to shipping is 48 business hours. Please note that processing times may be slightly extended during sales events, promotions, or holiday seasons due to high order volumes.

2. Shipping Methods & Carriers
To ensure safe and reliable delivery, we partner with industry-leading shipping companies. Standard delivery is handled by DHL Express, DPD, or UPS.
Carriers are automatically assigned based on your shipping address and region. Currently, manual carrier selection is not supported. We do not offer expedited or express delivery services at this time.

3. Delivery Time
Once your package leaves our warehouse, the final delivery time depends on your location and local courier services. Estimated delivery times are as follows:
• United States (Contiguous US): 4 to 10 business days.

4. Shipping Destinations & Restrictions
Our official online store currently ships to designated regions. Please note that we do not operate physical stores or pickup locations outside of our service network.

5. Shipping Rates
• Free Shipping: On all orders over $40.00.
• Standard Shipping: A flat rate of $2.99 applies to orders under $40.00.

6. Taxes & Duties
All prices listed include applicable sales tax. As a customer, you will not be responsible for any additional duties, import taxes, or hidden shipping fees.

7. Warehouse Availability & Fulfillment Centers
Orders are primarily fulfilled from our US warehouse. If an item is temporarily out of stock, we reserve the right to ship from our international fulfillment centers. Even in such cases, we cover all extra duties and fees—you will pay nothing extra.

8. Order Tracking
Once your order ships, you will automatically receive a confirmation email containing a tracking number. Please ensure your shipping address is accurate and complete to prevent delivery issues.

9. Shipping Damage & Undelivered Packages
If tracking indicates your package was "Delivered" but you have not received it, please contact our customer support at Sales@VoltFit.shop with your order number. Once confirmed lost, we will arrange a free replacement for you.

Customer Support

Owner: Cuihua Trading Co., Limited
Registered Office: Room D07, 8/F, Kai Tak Factory Building, 99 King Fuk Street, San Po Kong, Hong Kong
Registration Number: 76625856-000-05-25-3


Shipping Address Address: 600 SW 3rd Street, Suite 2201, Pompano Beach, FL 33060, USA
Tel: +1 954-558-1188
Email: Sales@VoltFit.shop
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)